Want effective quality management documents for your accredited organisation?

Learn the skills you need to write the documents and create the training materials that will help you get accredited and stay accredited.
Get you and your team confident and capable of producing all the documentation for your Quality Management System, right here.

Get in touch

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Work with an expert

Quality Professional and Technical Writer with more than 25 years’ experience in quality roles.

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Learn new skills

Technical writing skills you need for
Quality Management System excellence.

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Get results

Speed up training. Minimise errors.
Get accredited and stay accredited

Support You Can Rely On

I’m Jane – Clinical Scientist, Quality Management Professional and Technical Writer/Trainer at The Conformance Lab. Welcome to my site.

I provide support to Quality and other Managers in accredited organisations by teaching the technical writing skills they need to build a library of effective Quality Management documentation.

My unique approach ensures your documents not only comply fully with the ISO standard relevant to your organisation, but are structured to be simple to maintain and update – saving you precious time.

Whether you need help to write robust policies and bulletproof work instructions or design thorough knowledge-based competency assessments, The Conformance Lab is on hand to assist.

Take a look around the site to see how I can support you and your team to create the essential documentation that will help your organisation get accredited and stay accredited.

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Standard Operating Procedures (SOPs)

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Quality Manuals

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Policies

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Records

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Checklists

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Detailed Training Materials

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Work Instructions

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Risk Assessments

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Audit Checklists

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Competency Assessments

Click on the tabs for services available

Review

I can work directly with you to undertake a full audit of your Quality Management documentation, identify and fill any gaps, and improve existing documents to ensure you can achieve and maintain accreditation with ease.

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Dip-your-toe-in courses

If you want to learn just some of the fundamental technical writing skills & techniques that make the difference in achieving the results you want for your organisation, then my 1 Day Training Courses are for you!

These run at regular intervals throughout the year. Submit your contact details below and be the first to hear news about forthcoming training topics delivered straight to your inbox.

Bespoke Training

One-of-a-kind, technical writing training. I work with you to CREATE training tailored to your team’s needs, and more importantly, IMPLEMENT the key skills and techniques that your organisation needs to get accredited and stay accredited.

Working in groups or one-to-one, in person or online, I can help you and your team to simplify the route to ISO compliance and quality improvement by providing you with the essential technical writing training to develop the skills, strategies, capabilities & confidence you need to build a library of accreditation-worthy documents.

I will give you the tools and guidance to get you focused and able to make rapid progress.

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Copyediting

I can review your existing documentation and suggest improvements or even write your documents for you to ensure they are useful and fully-compliant with the relevant ISO standard.

Get in touch

I undertake a wide variety of Clinical Science projects in both primary and secondary care settings tailored to suit your needs. Email me at hello@theconformancelab.com

Some Recent Work

This is what some of my customers have to say about working with me.

What my customers say

I have known Jane since 1996, when she came to work at Birmingham Quality UK NEQAS at the same time as I became Deputy Director. From day one she impressed with her enthusiasm, energy and strong desire to know everything about the service. She was a great help when we re-designed the quality management and document control systems in preparation for CPA accreditation.

When I retired in 2009, I recruited Jane to be a founder Director of AQMLM, and from that time we have become close colleagues.. Her help and support in the development and roll out of AQMLM networking and latterly, Zoom events, continues to be invaluable. Her grasp of all kinds of document writing is exemplary and she is an effective communicator in the delivery of key skills in this area. The Conformance Lab is a great resource.

Dr Jonathan Middle

Chair, Association for Quality Management in Laboratory Medicine

Jane helped me produce really easy-to-follow instructions to help my clients troubleshoot wi-fi connectivity issues. It has saved me from what would have been a huge amount of time on the phone helping them work through the problems they were experiencing.

Mat Fearn

Director, Empire Computers

I always enjoy working with Jane. She is great fun to work with and ALWAYS gets the job done to a really high standard.

Katie Day

Creative Director, Katie Day Fine Art